Effective Date: January 14, 2025

At Clinixo Health Solutions, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our medical billing services.

1. Information We Collect

We collect various types of information in connection with our medical billing services, including:

Personal Information: Name, address, phone number, email address, date of birth, insurance information, and other details related to patient care.

Financial Information: Bank account numbers, payment details, and transaction history for billing purposes.

Healthcare Information: Patient medical records, diagnoses, treatment information, and other health-related data necessary for accurate billing and claims processing.

2. How We Use Your Information

We use your information to:

• Process medical claims and manage billing services.
• Communicate with healthcare providers and insurance companies.
• Ensure compliance with healthcare regulations and industry standards.
• Improve the efficiency and accuracy of our services.
• Safeguard against fraud and unauthorized access.

3. Data Security

We implement strict security measures to protect your personal information. These include encryption, secure data storage, and regular audits of our security practices. Only authorized personnel have access to sensitive data, and we continuously monitor our systems to prevent unauthorized access or breaches.

4. Sharing of Information

We may share your personal information with:

• Healthcare Providers: To facilitate billing and claims processing.
• Insurance Companies: For claim submission, processing, and reimbursement.
• Third-Party Service Providers: To assist in delivering our services (e.g., IT support, data storage).
• Legal and Regulatory Authorities: If required by law or to protect our rights and the safety of others.
• We do not sell or share your personal information with third parties for marketing purposes.

5. Your Rights

You have the right to:

• Access and review your personal information.
• Request corrections or updates to your information.
• Request the deletion of your data, subject to legal and regulatory requirements.
• Withdraw consent for certain uses of your data.
• To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.